After getting the run around i figured out how to clean it myself for very cheap.
Clean pool screen enclosure mold.
Vinegar is a good cleaning agent even for mold but not nearly as effective as bleach.
Power wash the enclosure to eliminate most of the mold since the high water pressure combined with the hot temperature of the water will force the mold off the screens.
A well diluted solution is all you need for this job.
To eliminate stubborn stains and mold power wash your enclosure s screens and frames.
Mold grows outdoors in damp shady areas making your enclosure a prime breeding ground.
Start at low pressure first and gradually increase it to ensure you don t damage the screens.
Bleach is most people s first choice for getting rid of mold.
Test a small area of the pool screen enclosure first.
Step 4 use bleach.
This is considered one of the most convenient methods to clean screen enclosures and great for hard to reach areas.
If the preparation is not powerful enough to remove the dirt on the screen you may have to resort to chemicals.
Scrape as much mold as you can from the screen with a wooden paint stirrer or something you can throw away.
The sight of it may alarm you but mold growth on pool screen enclosures is common.
Put the residue and tool in a plastic bag and throw them away.
Use a face mask to cover your nose and mouth along with eye goggles and gloves.